If the FAQ didn't solve your problem
and you are writing me for help
Please Read This Page
Before Reporting A Problem
Please include the following information in
Version of Windows you are using -- 95, 98, NT, XP
The speed of your processor -- 300MHz, 1GHz,
etc. If you don't know this, but know it's a Pentium 2, 3, 4,
5, etc., put that.
How much RAM memory your computer has -- 32MB, 64MB,
If you don't know these things don't spend a lot of time trying
to figure them out. If they become essential you can figure them out
later, but include what you know now.
Taking a Picture of
Your Computer Screen
Often, a picture is worth . . .
know. Here's how you can make a snapshot of your screen.
It's called a "screen capture."
Somewhere on your keyboard you should find a key labeled
"Print Screen" (or, maybe PrScr). With the screen you want a picture of
showing, press the Print Screen key. (On some computers you have to
press it twice.)
Next, go to your Accessories folder -- Start
> Programs > Accessories.
|Note: If you use XP and don't find
Accessories then Right Click on the Start button and choose
Open All Users > Programs > Accessories
You should find a program called "Paint" or
"Paintbrush." Start this program. Then press Ctrl-V
(The Ctrl key and the V key at the same time). Say yes to messages
and, a picture of your screen should appear. Now, go to the File
Menu, select "Save As." At the bottom of the window that
pops up you'll find a box called "Save as Type." Click on
the little arrow. From the list that appears select Graphics Interchange
Format (*.gif). Enter a filename and choose a folder to save it
in (I suggest My Documents or Desktop), then click Save.
|NOTE: If you don't save the picture as
a .gif it will make a very big file. This will
take a long time to send and my mailbox may be too full to accept
Quit the Paint program. Locate the file.
Double-click on it to look at it so you're sure you got what you
wanted. Attach the file to your message.